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A community app for open-minded adults. You build a profile, follow people and venues, read a chronological feed, message people, and — where a club has integrated with us — apply to join and get tickets to real events inside the app.

What makes it different: any grouping of people — a couple, a throuple, a wider polycule — can exist as a real profile with its own followers and its own conversations. It is made only when every person in it says yes, and any one of them can step out at any time — leaving everyone’s own profile, follows and conversations just as they were.

No. Wisteria is a community platform. There is nothing you can buy to get more attention. It is built for belonging — being seen, finding your people, and knowing who will be at the thing on Friday — rather than for transactional matching.

People meet people here, of course. But the product is designed around a social life, not around a queue of strangers.

No. Membership is open. Anyone in the community can create an account, build a profile, discover people and message — with no club affiliation and no identity check.

Belonging to a club that has integrated with Wisteria adds things: your club’s feed and events, tickets inside the app, and a club badge once the club has checked your ID at its door. It is never a requirement.

Verification is optional — it is never required to use Wisteria, and it does not unlock anything in your messages. Two kinds of badge count as Verified:

• A club badge — a club on Wisteria has checked your ID at its door. It belongs to that club alone and never stands in for another club.
• An ID check — through an outside ID company. This is coming, but it is not offered yet, so nobody holds this badge today.

A badge includes you when other members turn on the Verified filter in Explore, and shows on your card and on your follow requests. It also lets you filter your own world down to verified people, which is a safety control we give you rather than a decision we make for you.

Most members will not be verified, and we will never claim otherwise. A badge means exactly what it says and nothing more: it is not a background check and not a character reference. See the Privacy Policy.

Solo is $15 per month. A couple or group can share one plan, paid by one person: Couple at $20 a month, Group of three at $30 a month, and Group of four at the price the store shows. Prices are set in the App Store and Google Play and shown in the app exactly as the store gives them, so they may differ by country and tax.

Each seat on a shared plan goes to someone on the payer’s couple or group card, and only after they accept it in the app — nobody is put on a bill unasked. A seat works only while the payer’s plan is paid. Moving up a plan takes effect at once; moving down waits for the next renewal.

Every plan unlocks the same things: opening and replying to chats, sending chat requests, following people, posting, commenting and reacting. Looking around the feed and Explore, browsing clubs and events, getting tickets and talking to your club are free to every member whether or not they subscribe. There are no paid likes, no message limits, no boosts, no paid extras you have to keep buying and no ads. There is nothing else to buy.

Paying never unlocks mature content — see the next question.

Every photo sent in a conversation gets an automated mature-content check. A photo the check marks as mature arrives covered for anyone who has not turned on Allow mature content.

On the feed, profiles and club pages, mature photos reach only adult members who have turned on Allow mature content. Explicit photos are never allowed there at all.

Allow mature content is in the app’s settings on Android. On iPhone, turn it on at your account page, wisteriasocial.com/account, where you sign in with a code we text you.

Through the store you bought it from. We cannot cancel a store subscription for you — Apple and Google control store billing, and they do not give us a way to do it on your behalf.

• iPhone or iPad: Settings → tap your name → Subscriptions → Wisteria → Cancel Subscription.
• Android: Google Play → your profile icon → Payments & subscriptions → Subscriptions → Wisteria → Cancel subscription.

Cancelling stops the next renewal. You keep access until the end of the period you have already paid for. Refunds are handled by Apple and Google under their own policies — we can help you make the request, but we cannot issue a store refund ourselves.

Deleting your Wisteria account does not cancel a store subscription. Do both.

Clubs that have integrated with Wisteria list their events in the app. You tap an event, see a real quote for your ticket — priced by the club, for you, at that moment — and pay without leaving the app.

Wisteria never touches club money. Payment goes from your device to the club’s own payment processor. We never see a card number. Your ticket appears under My Tickets with the exact line items the club charged, and you show its code at the door.

Because your agreement is with the club, refunds, cancellations and entry questions go to the club. We are happy to point you to the right person, but we cannot refund a ticket or overturn a door decision. Only clubs sell tickets — there is no resale or transfer between members.

Report and block work everywhere in the app — a profile, a post, a comment, a photo, a message or a chat request. Open the three dots on the thing itself and choose Report. Adding a note helps but is not required, and you do not need proof.

Reporting is private: the person you report is never told who reported them. You can block at the same time and you do not need to wait for an outcome.

Every report is read by a person. We act on every report within 24 hours. Our safety team is small and works business hours, 9 to 5 Mountain time. Reports are monitored around the clock — anything urgent alerts our team immediately, day or night. Automated systems flag things for a human to read — they never ban anyone on their own. See how enforcement works.

In the app: Settings → Account → Download or delete your data → Delete my account. You do not need to email us and we will not ask you why. If you would rather write to a person, write to admin@wisteriasocial.com from the email address on your account.

Deletion happens straight away — there is no waiting period — unless a legal request names your account; then you can delete it once that request closes. It erases the personal and detaches the shared: your identity, profile, photos, devices and sessions are erased. Messages you sent stay in the other person’s conversation, shown as coming from “A member”, because someone should not lose their side of a conversation because you left. You choose whether photos you sent in chats stay there or are deleted. We keep a few records we are required to; the Privacy Policy lists them.

Remember to cancel your store subscription separately.

No. Wisteria is a native iOS and Android app. There is no web checkout of any kind — not for subscriptions and not for tickets. You can sign in on this site at wisteriasocial.com/account, with a code we text you, to change your account settings. Accounts are made only in the app.

If any other website asks you to sign in to Wisteria, or any website asks you to pay Wisteria, it is not us. Please tell us at admin@wisteriasocial.com.

Wisteria has no passwords — you sign in with a one-time code sent by text. If it does not arrive:

1. Check that the number shown on the screen is the one you expect, including the country code.
2. Check your phone’s filtered or blocked message folders.
3. Wait a full minute before requesting another code; requesting several in a row can slow delivery down.
4. Try again somewhere with better signal, or after toggling airplane mode.

If you ever replied STOP to one of our texts, reply START to that same text, then tap Resend code.

Still nothing? Email admin@wisteriasocial.com with the number and roughly when you tried, and we will check what happened to the text on our side. Never read a sign-in code aloud to anyone, including anyone claiming to be us.

Your phone number is how you sign in, so change it in the app before you give the old number up: Settings → Account → Phone number. Recycled numbers are handed out to other people, and an old number left on an account is a real risk.

If you have already lost access to the old number, write to admin@wisteriasocial.com. We will need to establish that the account is yours before we change anything, and we would rather be slow about it than fast.